mozark

mozark.com · Singapore, Singapore

Mozark is a digital experience assurance company that provides software and services to measure, monitor, and optimize the performance and quality of mobile apps, networks, and digital services. It serves enterprises, telecom operators, and digital platforms by offering testing, analytics, and benchmarking tools that help improve user experience and reliability across devices and geographies. The company generates revenue through subscriptions and service engagements for its testing and analytics platforms.

  • Observability & Monitoring
  • IT Consulting & Implementation
Revenue
$8.0M
Employees
120
Founded
2019
Headquarters
Singapore, Singapore

What 5 Arbolus experts think of mozark

NPS scores for Mozark are predominantly positive, with experts reporting values between 7 and 10. Renewal intent is unanimous, with 100% expressing intent to continue usage. Stickiness is very high, as all experts indicate active use for more than one year or swift ramp-up where newly adopted. Key feedback themes include strong operational visibility, enterprise-level workflow automation, effective integration, and advantages over previous monitoring solutions. A few note areas for improvement related to configuration complexity and support responsiveness. Overall Customer Sentiment: Positive

Who reviewed mozark

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 20% (1)
  • Manager 40% (2)
Product Leader C-Suite NPS 9 Will renew
Generalist Leader C-Suite NPS 7 Will renew
Product Generalist Director NPS 10 Will renew

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about mozark.

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Praised

  • New Project Adoption
  • Broader Application Integration
  • AI and Automation Expansion
  • Positive Developer and Client Feedback

Criticised

  • Configuration Complexity
  • AI Integration Gaps
  • Vendor Support Responsiveness
  • Cost and Competitive Pressure

What customers say

Positive Developer and Client Feedback
“Our developers and clients are now happy using Mozark; it’s become our standard tool after removing legacy monitoring platforms.”
Unified Digital Experience Monitoring
“I recommend Mozark for its centralized monitoring, workflow automation, operational visibility, and digital experience monitoring features, which are valuable to our enterprise.”
Platform Scalability and Integration
“It’s scalable, integrates well with legacy systems, and supports a vast number of applications—mainly suited for large multinational organizations.”

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • Manager 100% 2 answers
  • 8.6/10 Average score from customers who will renew

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