mParticle

mparticle.com · New York City, United States of America

mParticle provides a customer data platform that helps companies collect, unify, and route customer data from web, mobile, and other digital touchpoints into downstream marketing, analytics, and data infrastructure tools. It serves consumer brands, app developers, and enterprises that need real-time data quality, governance, and audience management across their tech stack. The company generates revenue through subscriptions to its SaaS platform and related services.

  • Customer Data Platform
  • Data Integration & ETL
  • Marketing Analytics & Attribution
Revenue
$80.0M
Employees
350
Founded
2013
Headquarters
New York City, United States of America

What 7 Arbolus experts think of mParticle

7 customers have reviewed mParticle so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed mParticle

Total customers 7 5 current · 2 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 57% (4)
Engineering Leader C-Suite NPS 8 Not renewing
Marketing Leader C-Suite NPS 8 Undecided
Operations Leader Director NPS 8 Will renew

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Sentiment

-14 Net Promoter Score, from 7 scored reviews
  • Promoters 0
  • Passives 6
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • May 8
  • Sep 8
  • Dec 8
  • Aug 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 0 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 67% 3 answers
  • 8/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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