Altana AI
Altana AI provides an AI-powered data platform that maps global supply chains using public, proprietary, and customs data to help governments, logistics providers, and enterprises manage risk, compliance, and resilience. Its software is used for applications such as trade compliance, sanctions and forced-labor screening, and supply chain visibility. The company generates revenue through subscriptions and contracts for access to its platform and related services.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Fraud Detection & Prevention
- Revenue
- $15.0M
- Employees
- 120
- Founded
- 2018
- Headquarters
- New York City, United States of America
What 21 Arbolus experts think of Altana AI
Altana AI's NPS scores range from 6 to 10 with an average in the high 8s, indicating generally positive sentiment among enterprise users. Renewal intent is strong among high-spend and influencer roles, though a small segment reports uncertainty due to integration or cost issues. Stickiness is evidenced by multi-year adoption and expanded use cases, with several experts describing Altana as 'critical' to their operations. Expert feedback highlights strengths in supplier visibility and compliance, with recurring requests for improved integration and regional data. Overall Customer Sentiment: Positive
Who reviewed Altana AI
- C-Suite 57% (12)
- Director 33% (7)
- Manager 10% (2)
Employer names and spend open in the full report, along with the other 18 customers.
Everything 21 customers told us about Altana AI.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
57 Net Promoter Score, from 21 scored reviews- Promoters 14
- Passives 5
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Feb 9
- Apr 8
- May 8
- Jun 9
- Jul 9
- Aug 8
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 22 across 9 companies.
Praised
- Regional Data and Usability
- Better Custom Analytics and Integration
- Predictive Capabilities and Analytics
- Robust Supply Chain Mapping
Criticised
- Integration and Data Refresh Gaps
- Complexity and Limited Customization
- Regional Coverage and Integration
- Switching on Value Gaps
What customers say
Renewal intent
Plan to renew 69%Plan to renew, by seniority
- 60% 10 answers
- 75% 4 answers
- 100% 2 answers
- 8.7/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Altana AI customers
Report
More in Data & Analytics and Security & Compliance
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