AMERICAN PIPING PRODUCTS
American Piping Products is a distributor of steel pipe, tube, fittings, and related piping products serving industrial, energy, and infrastructure customers. The company supplies carbon, alloy, and stainless steel piping materials for applications such as power generation, oil and gas, and manufacturing, generating revenue through the sale and logistics of these products. It focuses on large project supply, inventory management, and value-added services like cutting and testing for global customers.
- Revenue
- $250.0M
- Employees
- 150
- Founded
- 1994
- Headquarters
- St. Louis, United States of America
What 8 Arbolus experts think of AMERICAN PIPING PRODUCTS
NPS scores are predominantly strong, with six responses of 9 or higher and only one low outlier at 5. Renewal intent is largely 'Not Sure' except for one 'Yes' from a mid-spend influencer. Stickiness analysis reveals that all but one respondent have been using the platform for over one year, suggesting consistent adoption, though renewal certainty is lacking. The data pattern hints at positive sentiment around usage but a need for deeper renewal engagement and clarity on future customer commitment.Overall Customer Sentiment: Positive
Who reviewed AMERICAN PIPING PRODUCTS
- C-Suite 75% (6)
- Director 12% (1)
- Manager 12% (1)
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Sentiment
62 Net Promoter Score, from 8 scored reviews- Promoters 6
- Passives 1
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 13%Plan to renew, by seniority
- 0% 6 answers
- 0% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
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