Aptar

aptar.com · Crystal Lake, United States of America

Aptar is a global manufacturer of dispensing, sealing and active packaging solutions used in the beauty, personal care, home care, food, beverage, and pharmaceutical industries. It designs and produces pumps, aerosol valves, closures, elastomer components, and drug delivery systems that help brand owners package and dispense their products. The company generates revenue by selling these packaging and delivery components and systems to consumer goods and healthcare companies worldwide.

  • Hardware
Revenue
$3.3B
Employees
13,000
Founded
1992
Headquarters
Crystal Lake, United States of America

What 8 Arbolus experts think of Aptar

NPS scores cluster in the positive range: 67% provide NPS 8–10, with the majority at or above 9. Among those with >1 year use, 100% of high spenders are both highly satisfied and intend to renew.Implementation stage data reveals a dominant pattern of long-term adoption, reinforcing strong stickiness and positive sentiment. The only mid-range NPS (6) is from a User (not a high spender or Influencer). No negative trends or churn risk are evident.Overall Customer Sentiment: Positive

Who reviewed Aptar

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 62% (5)
  • Director 38% (3)
Other Leader C-Suite NPS 10
Revenue Leader C-Suite NPS 8 Will renew
Generalist Leader C-Suite NPS 6

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Jul 8
  • Aug 9
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 100% 1 answer
  • 8.5/10 Average score from customers who will renew

For people who use Aptar

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