ARROW
Arrow Electronics is a global technology distributor and solutions provider that supplies electronic components, enterprise computing products, and related services to industrial and commercial customers. The company partners with manufacturers and suppliers to provide design, supply chain, and lifecycle services across sectors such as aerospace, automotive, telecommunications, and IT. It generates revenue primarily through the sale and distribution of components and IT solutions, along with value-added engineering and supply chain services.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $33.0B
- Employees
- 23,000
- Founded
- 1935
- Headquarters
- Centennial Park, United States of America
What 13 Arbolus experts think of ARROW
NPS scores in the panel vary from 3 (detractor) to 10 (promoters), with the majority in the 8-10 range, indicating broadly positive sentiment. Renewal intent is strong amongst high spenders and those with longer-term implementations, although some influencers exhibit uncertainty regarding renewal. Stickiness is high, as over 80% of experts report implementations of more than one year. Key positive themes are high satisfaction among users and continued engagement from high-spend influencers.Overall Customer Sentiment: Positive
Who reviewed ARROW
- C-Suite 77% (10)
- Director 8% (1)
- Manager 15% (2)
Employer names and spend open once the report publishes.
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Sentiment
38 Net Promoter Score, from 13 scored reviews- Promoters 7
- Passives 4
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Feb 7
- Mar 8
- Apr 8
- May 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 38 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 67% 6 answers
- 0% 1 answer
- 8.8/10 Average score from customers who will renew
- 5.7/10 Average score from undecided customers
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