AutoStore
AutoStore is a Norwegian robotics and software company that develops and sells automated cube storage and retrieval systems for warehouses and fulfillment centers. Its technology uses robots running on a grid of stacked bins to enable high-density storage and rapid order picking for e-commerce, retail, 3PL, and manufacturing customers. The company generates revenue by selling and licensing its automation systems, software, and related services through direct and partner channels globally.
- Warehouse Management
- Manufacturing Execution & Quality
- Asset Performance Management
- Revenue
- $750.0M
- Employees
- 950
- Founded
- 1996
- Headquarters
- Norway
What 11 Arbolus experts think of AutoStore
NPS distribution is strongly positive: 90% of scores are 8 or above, with no detractors reported. Renewal intent is high, particularly among large spenders and influencers; 70% of those with renewal data plan to renew, with remaining responses marked as 'Not Sure' and none as explicit non-renewals. Stickiness is substantial: 80% of responses indicate adoption for more than one year, with a single offboarding case. Key themes are operational reliability, scalability, and robust vendor support.Overall Customer Sentiment: Positive
Who reviewed AutoStore
- C-Suite 50% (6)
- Director 30% (3)
- Manager 20% (2)
Employer names and spend open once the report publishes.
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Sentiment
36 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 7
- Detractors 0
Cumulative NPS by month
-1 over 6 months- Apr 9
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 36 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 100% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
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