AYVENS

ayvens.com · Paris, France

Ayvens is a global vehicle leasing and fleet management company that provides long‑term car leasing, fleet outsourcing, and mobility solutions to corporate, SME, and individual customers. Formed from the integration of ALD Automotive and LeasePlan and backed by Société Générale, it offers services such as full-service leasing, maintenance, insurance, and remarketing of vehicles across multiple countries. The company generates revenue through lease contracts, fleet management fees, and related mobility services.

  • Asset Performance Management
  • Fleet Service Management
  • IT Consulting & Implementation
Revenue
$9.0B
Employees
15,000
Founded
2023
Headquarters
Paris, France

What 11 Arbolus experts think of AYVENS

NPS scores cluster in the 7–9 range with a median of 8, indicating generally positive sentiment. 67% of respondents have expressed clear intent to renew, with the remainder either not sure or not reporting. Most customers are in the MoreThan1Year implementation stage, suggesting strong stickiness. Renewals are highest among high spenders and mature implementations, while early stage users express some uncertainty. The key quantitative theme is positive satisfaction with product stickiness over time.Overall Customer Sentiment: Positive

Who reviewed AYVENS

Total customers 11 11 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 73% (8)
  • Director 9% (1)
  • Manager 18% (2)
Revenue Leader C-Suite NPS 7 Undecided
Revenue Partner Manager NPS 9
Executive C-Suite NPS 8 Will renew

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Sentiment

36 Net Promoter Score, from 11 scored reviews
  • Promoters 5
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Oct 8
  • May 8
  • Jun 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 36 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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