BALYO

balyo.com · France

BALYO designs and manufactures autonomous robotic forklifts and material handling vehicles that automate pallet movement and storage in warehouses, factories, and distribution centers. Its solutions retrofit or replace traditional forklifts with navigation and fleet management software that integrates into existing logistics and warehouse management systems. The company generates revenue through equipment sales, software, and associated services to industrial, retail, and logistics customers worldwide.

  • Manufacturing Execution & Quality
  • Warehouse Management
  • Asset Performance Management
Revenue
$20.0M
Employees
170
Founded
2005
Headquarters
France

What 9 Arbolus experts think of BALYO

Over 50% of the expert responses are strong promoters (NPS 9-10), with the remaining cluster in the 7-8 range and no negative scores. 75% of responses indicate more than one year of product use, highlighting mature implementations and stickiness. All respondents in high spend and long-term cohorts express positive NPS and renewal intent. The strong sentiment is anchored by operational stability, automation efficiency, and consistent value realization.Overall Customer Sentiment: Positive

Who reviewed BALYO

Total customers 9 9 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 22% (2)
  • Director 78% (7)
Engineering Leader Director NPS 10
Operations Partner C-Suite NPS 10
Operations Leader Director NPS 8

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Sentiment

66 Net Promoter Score, from 9 scored reviews
  • Promoters 6
  • Passives 3
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 67% 3 answers
  • 8.3/10 Average score from customers who will renew
  • 10/10 Average score from customers not renewing

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