Berlinger & Co. AG

berlinger.com · Ganterschwil, Switzerland

Berlinger & Co. AG is a Swiss manufacturer of temperature monitoring and cold-chain management solutions used to track and document the integrity of temperature-sensitive products such as pharmaceuticals, vaccines, and food. The company provides data loggers, indicators, and related software platforms to life sciences companies, healthcare organizations, logistics providers, and regulatory bodies. It generates revenue by selling hardware devices, software, and related services for compliant cold-chain monitoring and quality assurance.

  • IoT & Edge Platforms
  • Manufacturing Execution & Quality
Revenue
$65.0M
Employees
250
Founded
1865
Headquarters
Ganterschwil, Switzerland

What 11 Arbolus experts think of Berlinger & Co. AG

NPS distribution shows a concentration between 7–10, with average NPS at 8.2 across eight scored insights. 85% of respondents indicate a clear intent to renew, correlating with longer-term adoption stages (most customers >1 year post-implementation). The stickiness metric is strong, with only one early-stage (pilot/less than 1 year) and the rest long-term users, underscoring embeddedness. The single negative renewal intent does not materially impact the overall sentiment given high NPS and spend from others.Overall Customer Sentiment: Positive

Who reviewed Berlinger & Co. AG

Total customers 11 9 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 55% (6)
  • Director 36% (4)
  • Manager 9% (1)
Data Leader Director NPS 7 Undecided
Operations Leader Director NPS 7 Will renew
Operations Leader C-Suite NPS 7 Will renew

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Sentiment

45 Net Promoter Score, from 11 scored reviews
  • Promoters 5
  • Passives 6
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 82%
  • Will renew 9
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 6 answers
  • Director 75% 4 answers
  • Manager 0% 1 answer
  • 8.1/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 10/10 Average score from customers not renewing

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