BIORAD
BIORAD is a chemical distribution and trading company that supplies laboratory reagents, industrial chemicals, and related materials to research institutions, manufacturers, and commercial customers. It generates revenue by sourcing chemicals from producers and reselling them, along with associated logistics and support services.
- Revenue
- $8.0M
- Employees
- 40
- Founded
- 1999
- Headquarters
- Mumbai, India
What 6 Arbolus experts think of BIORAD
NPS scores are uniformly strong, with 50% of respondents providing top-box ratings of 10 and all scores ≥8, indicating widespread customer advocacy. Renewal intent is explicit for all respondents who answered, with no signals of attrition. Stickiness is high, with 87.5% of customers in 'More Than 1 Year' adoption, pointing to entrenched platform usage. Key themes are reliability, deep workflow integration, and satisfaction sustaining renewal and advocacy rates.Overall Customer Sentiment: Positive
Who reviewed BIORAD
- C-Suite 20% (1)
- Manager 80% (5)
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Sentiment
83 Net Promoter Score, from 6 scored reviews- Promoters 5
- Passives 1
- Detractors 0
Cumulative NPS by month
-1 over 5 months- Jul 10
- Sep 10
- Feb 10
- May 10
- Jul 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 83 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 10/10 Average score from customers who will renew
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