Barentz

barentz.com · Hoofddorp, Netherlands

Barentz is a global distributor of specialty chemicals and ingredients, supplying manufacturers in life sciences, food and nutrition, personal care, and industrial markets with raw materials, formulations, and technical support. The company operates through a network of regional subsidiaries and warehouses, earning revenue from distribution, logistics, and value-added services for chemical and ingredient producers and end customers.

Revenue
$2.5B
Employees
2,500
Founded
1953
Headquarters
Hoofddorp, Netherlands

What 5 Arbolus experts think of Barentz

NPS scores across respondents range from 5 to 9, indicating a moderate satisfaction level. 40% of respondents indicated uncertainty regarding renewal intent, and the same proportion have been in implementation for less than one year. The overall stickiness is moderate, as evidenced by varied implementation tenure and lack of strong promoter signals. The key theme is cautious optimism, with limited evidence of high advocacy or disengagement. Overall Customer Sentiment: Neutral

Who reviewed Barentz

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Revenue Leader C-Suite NPS 9 Undecided
Operations Leader C-Suite NPS 7
Operations Leader Director NPS 5

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 2
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • 7.5/10 Average score from undecided customers

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