Archer Daniels Midland
Archer Daniels Midland (ADM) is a global food processing and commodities trading company that sources, transports, stores, and processes agricultural crops into food, feed, and industrial products. It serves food and beverage manufacturers, livestock producers, biofuel producers, and other industrial customers worldwide through its origination, oilseeds, carbohydrate solutions, and nutrition segments. The company generates revenue by purchasing and processing agricultural commodities and selling value-added ingredients, oils, sweeteners, flours, animal nutrition products, and related services.
- Revenue
- $101.0B
- Employees
- 42,000
- Founded
- 1902
- Headquarters
- Chicago Loop, United States of America
What 18 Arbolus experts think of Archer Daniels Midland
NPS scores are consistently high, ranging from 7 to 10, with the majority in the 9–10 range. Renewal intent is overwhelmingly positive among high spenders and core users. Most customers have been using ADM for more than a year, indicating strong stickiness. Key expert themes include rapid expert access, significant value from specialized consultations, and validation of key business decisions. Occasional concerns relate to speed of expert matching and cost, but these are secondary to overall satisfaction.Overall Customer Sentiment: Positive
Who reviewed Archer Daniels Midland
- C-Suite 61% (11)
- Director 22% (4)
- Manager 17% (3)
Employer names and spend open in the full report, along with the other 15 customers.
Everything 18 customers told us about Archer Daniels Midland.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
50 Net Promoter Score, from 18 scored reviews- Promoters 10
- Passives 7
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Apr 8
- May 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Praised
- Decision Validation
- Comprehensive Industry Perspective
- Rapid Practitioner Access
- AI Integration Potential
Criticised
- AI as Substitute
- Competitive Cost Pressure
- Insufficient Coverage Risk
- Occasional Scheduling Delays
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 9/10 Average score from customers who will renew
Report
More in Supply Chain & Logistics and Financial Services & Payments
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