Arkieva
Arkieva is a supply chain planning software company that provides demand planning, inventory optimization, and sales & operations planning solutions for manufacturers and distributors. Its cloud-based and on-premise tools help mid-sized and large enterprises forecast demand, balance supply, and improve service levels while reducing working capital. Arkieva generates revenue through software licensing and subscriptions, along with implementation and consulting services.
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 1993
- Headquarters
- Wilmington Manor, United States of America
What 6 Arbolus experts think of Arkieva
NPS scores range from 5 to 9, with a mean around 7.2, suggesting moderately positive satisfaction. 100% of experts reporting renewal intent indicate willingness to renew, particularly in high-spend and influencer personas. Stickiness is strong, with 60% of respondents in more than one year of implementation, and diverse implementation stages (pilot, less than one year, more than one year) represented across industries. Key themes include solid satisfaction among influencers and strong adoption in established deployments.Overall Customer Sentiment: Positive
Who reviewed Arkieva
- C-Suite 100% (6)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
-1 over 5 months- Oct 9
- Feb 9
- Mar 8
- May 8
- Jun 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 8.3/10 Average score from customers who will renew
Top alternatives
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