Arco Limited
Arco Limited is a UK-based distributor of workplace safety products and services, supplying personal protective equipment, workwear, safety footwear, and related safety solutions to industrial, construction, utilities, and public sector customers. The company also provides safety training, consultancy, and managed services to help organizations comply with health and safety regulations. It generates revenue through the sale of safety products and associated services via direct sales, branches, and online channels.
- Procurement & Sourcing
- Warehouse Management
- Revenue
- $450.0M
- Employees
- 1,800
- Founded
- 1884
- Headquarters
- United Kingdom
What 15 Arbolus experts think of Arco Limited
NPS scores cluster around 7–10 among most users, with median NPS at 8. However, renewal intent shows divergence: only 1 customer indicated a clear "Yes", while most high spenders and influencers are "Not Sure" or have offboarded. Implementation stickiness is high among users in the "MoreThan1Year" cohort, who also report NPS of 8–10. Influencers’ sentiment is mixed, with offboarding and renewal uncertainty present, especially among higher spend customers.Overall Customer Sentiment: Neutral
Who reviewed Arco Limited
- C-Suite 67% (10)
- Director 7% (1)
- Manager 27% (4)
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Sentiment
26 Net Promoter Score, from 15 scored reviews- Promoters 6
- Passives 7
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 13%Plan to renew, by seniority
- 20% 5 answers
- 0% 1 answer
- 0% 2 answers
- 9/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 0/10 Average score from customers not renewing
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