Amcor
Amcor is a global packaging company that designs and manufactures flexible and rigid packaging, specialty cartons, closures, and services for food, beverage, healthcare, personal care, and other consumer and industrial products. It serves brand owners and manufacturers worldwide, generating revenue primarily from the sale of packaging materials and related services. The company operates manufacturing and R&D facilities across multiple regions to support multinational and regional customers.
- Revenue
- $14.5B
- Employees
- 41,000
- Founded
- 1860
- Headquarters
- Altona Meadows, Australia
What 38 Arbolus experts think of Amcor
NPS scores skew positively, with most respondents giving scores between 7 and 10, highlighting general satisfaction and loyalty among procurement and operations professionals. Renewal intent is strong among high-volume buyers in larger enterprises, while a few mid-tier buyers show uncertainty, often citing price or administrative drawbacks. Adoption is high, with many reporting multi-year implementations, and only a handful remain in pilot stages or less than one year post-adoption. Key feedback themes include appreciation for Amcor’s technical field support and sustainability performance, balanced by concerns over pricing rigidity, supply prioritization, and minimum order sizes.Overall Customer Sentiment: Positive
Who reviewed Amcor
- C-Suite 50% (19)
- Director 34% (13)
- Manager 16% (6)
Employer names and spend open in the full report, along with the other 35 customers.
Everything 38 customers told us about Amcor.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
26 Net Promoter Score, from 38 scored reviews- Promoters 16
- Passives 16
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 26 across 1 companies.
Praised
- Supplier Pool Consolidation for Cost Control
- Innovation Partnerships for New Materials
- Transition to Sustainable Packaging Drives Spend
- Innovation and Sustainability
Criticised
- Supply Chain Stability Risks
- Prioritization of New Business
- Competitive Benchmarking Threat
- Pricing Pressure Relative to Regional Suppliers
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 44% 9 answers
- 100% 2 answers
- 67% 3 answers
- 8/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Report
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