Ripjar Ltd
Ripjar is a UK-based data intelligence and analytics company that provides software to help financial institutions, governments, and corporates detect financial crime, fraud, and security threats. Its platform ingests and analyzes large volumes of structured and unstructured data, including adverse media and network relationships, to support anti-money laundering, sanctions screening, and risk intelligence workflows. Ripjar generates revenue through licensing its software and related services to enterprise and public sector clients.
- Fraud Detection & Prevention
- Security Operations (SIEM/SOAR)
- Revenue
- $28.0M
- Employees
- 180
- Founded
- 2013
- Headquarters
- Bristol, United Kingdom
What 9 Arbolus experts think of Ripjar Ltd
NPS scores are distributed between 6 and 9, with a central cluster around 7–8. Renewal intent is positive among higher-spending influencer roles, while the majority of users exhibit uncertainty regarding renewal. Stickiness data highlights that most customers have been in the implementation stage for over a year, suggesting established deployment yet with a moderate NPS. Key themes are stable satisfaction but limited promoter enthusiasm and recurrent reservation among operational users.Overall Customer Sentiment: Neutral
Who reviewed Ripjar Ltd
- C-Suite 67% (6)
- Director 22% (2)
- Manager 11% (1)
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Sentiment
0 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 7
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Jun 7
- Jan 7
- Apr 7
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 14%Plan to renew, by seniority
- 20% 5 answers
- 0% 1 answer
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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