riskmethods
riskmethods, now part of Sphera, provides a cloud-based supply chain risk management platform that helps enterprises identify, assess, and monitor risks across their supplier base and global value chains. The software aggregates data from multiple sources to detect disruptions, compliance issues, and financial or geopolitical risks, enabling procurement and supply chain teams to mitigate exposure and ensure continuity. The company generates revenue through subscriptions and related services for its SaaS platform.
- Business Intelligence & Dashboards
- Procurement & Sourcing
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2013
- Headquarters
- Munich, Germany
What 11 Arbolus experts think of riskmethods
NPS scores trend positive, with most responses in the 7–10 range indicating satisfied or enthusiastic customers; only one expert scores as a detractor (NPS 4). Renewal intent is mixed: two experts are committed to renewal, two are unsure, and one plans not to renew. Stickiness is best among customers with more than one year of implementation, correlating with higher NPS; pilot and offboarding stages show lower stickiness and renewal confidence. Key expert themes include strong reliability, meaningful reduction in manual workload, scalable value, but some onboarding hurdles and sensitivity to price. Overall Customer Sentiment: Positive
Who reviewed riskmethods
- C-Suite 73% (8)
- Director 27% (3)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about riskmethods.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
27 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 4
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Mar 9
- Apr 9
- May 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 26 across 8 companies.
Praised
- Reduced Manual Effort and Confidence in Reporting
- Reliability and Core Function Success
- Scalable Value with Growth
- Simpler Onboarding Experience
Criticised
- Subscription Cost Concerns
- Onboarding and Learning Curve
- Added System and Payment Overhead
- AI-driven Platform Alternatives
What customers say
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
Most weighed by riskmethods customers
Report
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use riskmethods
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