Rootshell Security Ltd.
Rootshell Security is a UK-based cybersecurity services firm that provides penetration testing, red teaming, vulnerability management, and security consulting to enterprises and public-sector organizations. The company helps clients identify and remediate security weaknesses across networks, applications, and infrastructure, and offers managed services around its Prism vulnerability management platform. Revenue is generated through professional services engagements and recurring managed security contracts.
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $9.0M
- Employees
- 70
- Founded
- 2010
- Headquarters
- Hove, United Kingdom
What 6 Arbolus experts think of Rootshell Security Ltd.
NPS scores for Rootshell Security are high, with all reported values in the 7–10 range. 100% of experts indicate clear intention to renew, and all have used the platform for more than one year, referencing both stability and satisfaction. The main themes cited for positive sentiment include thorough testing, actionable reporting, strong integration with clients’ workflows, and continuous validation. Some areas highlighted for potential improvement include reliance on manual review, variability in human tester quality, and the need for greater scalability. The dominant sentiment is highly positive based on both quantitative and qualitative signals.Overall Customer Sentiment: Positive
Who reviewed Rootshell Security Ltd.
- C-Suite 83% (5)
- Director 17% (1)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about Rootshell Security Ltd..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Mar 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Praised
- Strong Workflow and Integration Support
- Comprehensive and Actionable Reporting
- Continuous Validation and Human Depth
- Automated Remediation and Cyber Simulation
Criticised
- Increased Price Sensitivity
- Emergence of Sophisticated AI Solutions
- Competitive Feature Creep
- Over-Reliance on Manual Processes
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
Report
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