RSA Security
RSA Security is a cybersecurity company that provides identity and access management, threat detection, and encryption solutions to enterprises and government organizations. Its products and services help customers secure digital identities, protect critical data, and manage risk across on‑premises and cloud environments. The company generates revenue through software licenses, hardware tokens, SaaS subscriptions, and related support and professional services.
- Identity & Access Management
- Security Operations (SIEM/SOAR)
- Application & Code Security
- Revenue
- $500.0M
- Employees
- 1,500
- Founded
- 1982
- Headquarters
- Bedford, United States of America
What 33 Arbolus experts think of RSA Security
NPS scores range from 5 to 10, with most experts reporting scores of 8 or higher, indicating broadly positive sentiment. 60% of those with renewal intent express uncertainty, especially among high spenders, while 40% affirm ongoing use. Most experts are at the MoreThan1Year implementation stage, supporting stickiness, though new pilot and LessThan1Year users show strong initial satisfaction. Major qualitative themes highlight RSA’s strengths in authentication and compliance, with consistent mention of user experience and integration complexity as areas of concern.Overall Customer Sentiment: Positive
Who reviewed RSA Security
- C-Suite 70% (23)
- Director 18% (6)
- Manager 12% (4)
Employer names and spend open in the full report, along with the other 30 customers.
Everything 33 customers told us about RSA Security.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 33 scored reviews- Promoters 14
- Passives 16
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 36 across 9 companies.
Praised
- AI-Driven Risk Analytics
- Plug-and-Play Integration
- Reduced Maintenance via SaaS
- Proven Authentication and Risk Reduction
Criticised
- Limited Native AI
- User Experience Friction
- Integration Complexity
- Lower TCO from SaaS Vendors
What customers say
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 38% 16 answers
- 67% 3 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.9/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by RSA Security customers
Report
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
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