Salt Security

saltprotection.com · Palo Alto, United States of America

Salt Security provides an API security platform that discovers, monitors, and protects APIs across their lifecycle for enterprises. Its SaaS solution uses behavioral analytics to detect and prevent API attacks, stop data exfiltration, and help organizations meet security and compliance requirements. The company sells primarily to large and mid-market organizations through subscriptions and related security services.

  • Application & Code Security
  • Security Operations (SIEM/SOAR)
Revenue
$60.0M
Employees
350
Founded
2016
Headquarters
Palo Alto, United States of America

What 5 Arbolus experts think of Salt Security

NPS scores are distributed at the top end, with 40% scoring 9, 40% scoring 7, and 20% scoring 8. 80% express clear renewal intent, with only one customer unsure. 60% of customers have used the platform for more than 1 year, correlating with higher satisfaction and spend. Key themes include effective implementation, strong value realization, and high satisfaction in mature deployments.Overall Customer Sentiment: Positive

Who reviewed Salt Security

Total customers 5 4 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Executive C-Suite NPS 9 Will renew
Engineering Executive C-Suite NPS 9 Will renew
Generalist Leader Director NPS 8 Will renew

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • May 8
  • Jul 8
  • Jan 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 50% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

For people who use Salt Security

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