Schlafender Hase

sh-publishing.com · Frankfurt am Main, Germany

Schlafender Hase provides automated proofreading and text verification software used primarily by pharmaceutical, life sciences, and other regulated industries to ensure accuracy and compliance of packaging, labeling, and published materials. Its flagship product, TVT (Text Verification Tool), compares source documents against proofs to detect deviations in text, spelling, and layout. The company generates revenue through software licenses, maintenance, and related services for enterprise and mid-market customers.

  • Document Management & E-signature
  • Regulatory & Compliance Automation
  • Product Analytics & Feedback
Revenue
$9.0M
Employees
60
Founded
2001
Headquarters
Frankfurt am Main, Germany

What 13 Arbolus experts think of Schlafender Hase

NPS scores are consistently high, with the majority of experts rating Schlafender Hase between 7 and 10. Renewal intent is strong, especially among high spenders and those in regulated industries. Stickiness is high for users in mature implementation stages, with several references to long-term use and repeat renewals. Key themes include reliability in reducing manual error, strength in regulatory compliance, and positive ROI. Some users note gaps in AI features and workflow automation. Overall Customer Sentiment: Positive

Who reviewed Schlafender Hase

Total customers 13 12 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 46% (6)
  • Director 46% (6)
  • Manager 8% (1)
Operations Leader Director NPS 9 Will renew
Operations Leader C-Suite NPS 7 Undecided
Strategy Partner C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 10 customers.

Everything 13 customers told us about Schlafender Hase.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

30 Net Promoter Score, from 13 scored reviews
  • Promoters 5
  • Passives 7
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Nov 8
  • Jan 8
  • Feb 8
  • May 8
  • Jun 8
  • Jul 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.

Praised

  • Best-in-Class Efficiency
  • High Regulatory Accuracy
  • Documented Verification for Audits
  • Deeper Integration for Compliance

Criticised

  • Limited AI and Automation
  • Cost vs. Simplicity in Less Regulated Firms
  • Varied Implementation Ramp-up
  • AI Disruption Risk

What customers say

Best-in-Class Efficiency
“We have become more efficient and rarely have deviations now because of this software, which we see as best in class in our sector.”
High Regulatory Accuracy
“It automatically detects text deviations, missing statements, and formatting issues, reducing the risk of labelling errors and increasing audit confidence.”
Documented Verification for Audits
“Providing documented verification results helps demonstrate process consistency during audits and meets quality management standards.”

Renewal intent

Plan to renew 56%
  • Will renew 5
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 67% 3 answers
  • Manager 0% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 10/10 Average score from customers not renewing

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