Sectigo, Ltd.
Sectigo is a cybersecurity company that provides digital identity and web security solutions, including SSL/TLS certificates, public key infrastructure (PKI) management, and certificate lifecycle management for enterprises, web hosts, and IoT providers. It generates revenue by selling subscription-based certificate services, cloud PKI platforms, and related security products and services through direct and channel sales globally.
- Identity & Access Management
- Application & Code Security
- Cybersecurity Services
- Revenue
- $150.0M
- Employees
- 450
- Founded
- 1998
- Headquarters
- Jersey
What 8 Arbolus experts think of Sectigo, Ltd.
NPS scores are distributed across the spectrum, with two promoters (NPS 9-10), three passives (NPS 6-7), and one detractor (NPS 3). Renewal intent is not strongly positive: 2 Yes, 2 Not Sure, 1 No, and 2 not specified. Stickiness shows that 57% have used the product for over a year, with isolated cases in pilot and less-than-one-year stages. Sentiment is mixed, driven mainly by uncertainty surrounding renewal among even high-spend, long-term users.Overall Customer Sentiment: Neutral
Who reviewed Sectigo, Ltd.
- C-Suite 75% (6)
- Director 25% (2)
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 1
- Detractors 4
Cumulative NPS by month
+1 over 6 months- Jan 6
- Feb 6
- Apr 7
- May 7
- Jul 7
- Aug 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 0 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 33% 3 answers
- 50% 2 answers
- 6.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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