Scalefusion

scalefusion.com · Pune, India

Scalefusion is a mobile device and endpoint management software company that provides a cloud-based platform for businesses to secure, configure, and monitor smartphones, tablets, laptops, and other corporate or frontline devices. Its solution is used by IT and operations teams to enforce policies, manage apps, and track devices across Android, iOS, Windows, macOS, and rugged endpoints. The company generates revenue through subscription licensing for its SaaS device management platform and related support services.

  • Endpoint & Device Security
  • IT Consulting & Implementation
Revenue
$9.0M
Employees
180
Founded
2014
Headquarters
Pune, India

What 8 Arbolus experts think of Scalefusion

NPS scores are distributed between 4 and 9, averaging in the neutral to moderately positive range. Only 1 respondent reported clear renewal intent (Yes), with others not providing an answer or indicating uncertainty. Stickiness is low, as 71% of implementations are within their first year and 14% still at pilot stage. This recency skews sentiment, as long-term satisfaction and loyalty are unproven.Overall Customer Sentiment: Neutral

Who reviewed Scalefusion

Total customers 8 8 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Manager 25% (2)
Engineering Manager Manager NPS 9
Generalist Generalist Not specified NPS 6
Executive C-Suite NPS 9 Will renew

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Sentiment

-12 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 3

Cumulative NPS by month

+0 over 5 months
  • Nov 7
  • Apr 8
  • Jun 8
  • Aug 7
  • Sep 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 25 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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