SALTO Systems

saltosystems.com · Spain

SALTO Systems develops and manufactures electronic access control solutions, providing smart locks, wireless access systems, and cloud-based access management software for commercial buildings, hospitality, education, healthcare, and other facilities. The company sells hardware and software platforms that enable keyless entry, mobile access, and centralized management of doors and credentials through a global network of partners and distributors. Its revenue comes from product sales, software licenses, and related services to enterprises and institutions worldwide.

  • Identity & Access Management
  • IoT & Edge Platforms
Revenue
$350.0M
Employees
1,500
Founded
2001
Headquarters
Spain

What 10 Arbolus experts think of SALTO Systems

NPS scores are notably high, with 66% of respondents giving a score of 8 or above. 43% indicate renewal intent as 'Yes', while 29% are 'Not Sure', concentrated among lower spend users. 87% are in implementation for more than 1 year, indicating strong stickiness. Positive sentiment is driven by established value among long-term users, especially those in high and mid spend tiers.Positive

Who reviewed SALTO Systems

Total customers 10 10 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 90% (9)
  • Director 10% (1)
Generalist Leader C-Suite NPS 10
Operations Leader C-Suite NPS 8 Undecided
Operations Leader Director NPS 9

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Sentiment

60 Net Promoter Score, from 10 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Nov 10
  • Feb 8
  • Apr 8
  • Jun 8
  • Jul 9
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 60 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • 9/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

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