SAi
SAI Global provides risk management, compliance, and assurance services and software that help organizations manage regulatory obligations, quality, safety, and operational risk. The company offers governance, risk and compliance (GRC) platforms, ethics and compliance learning content, and assurance and certification services across industries such as financial services, healthcare, manufacturing, and food. It generates revenue through subscription-based software and content, professional services, and audit and certification fees.
- GRC & Compliance Automation
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $450.0M
- Employees
- 2,000
- Founded
- 2003
- Headquarters
- Sydney, Australia
What 6 Arbolus experts think of SAi
NPS scores trend high, with 50% of responses marking NPS of 10, all from influencers and high spenders confirming renewal intent. No negative NPS is reported; early-stage users and those in pilot or under one year of implementation post moderate NPS between 6-8. Renewal intent is strong: 100% of respondents specifying intent affirm a desire to continue. Most customers are beyond pilot or have substantial tenure, supporting stable stickiness. Sentiment correlates positively with tenure and role maturity.Overall Customer Sentiment: Positive
Who reviewed SAi
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Cumulative NPS by month
-2 over 4 months- Jul 10
- Jan 9
- Apr 9
- Jun 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 9.3/10 Average score from customers who will renew
Top alternatives
Most weighed by SAi customers
More in Consulting & Professional Services and Workplace & Productivity
Other companies in both categories with a customer report.
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