Arbolus Intelligence

SAI360

sai360.com · Chicago Loop, United States of America

SAI360 is a risk, compliance, and environmental, health & safety (EHS) software provider that offers an integrated SaaS platform and related services to help enterprises manage governance, risk, compliance, ethics, and operational risk programs. The company serves highly regulated industries such as financial services, healthcare, energy, and manufacturing, generating revenue through software subscriptions, content, and professional services. Its solutions support policy management, third-party risk, audit, learning, and EHS management across global operations.

  • GRC & Compliance Automation
  • EHS & Sustainability Software
  • IT Consulting & Implementation
Listed in
Revenue
$220.0M
Employees
900
Founded
1994
Headquarters
Chicago Loop, United States of America

What 24 Arbolus experts think of SAI360

NPS scores are predominantly strong, with 70% scoring 8 or higher, signaling solid customer advocacy, though one user scored a 3. Renewal intent is mixed, as a significant group expresses uncertainty despite a trend toward positive sentiment. Most experts report more than one year of adoption, reflecting platform stickiness. Key feedback highlights modularity, compliance alignment, and scalability as strengths, while concerns center on user interface and support. Overall Customer Sentiment: Positive

Who reviewed SAI360

Total customers 24 23 current · 1 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 75% (18)
  • Director 25% (6)
Legal Leader C-Suite NPS 9 Will renew Submitted Jun 2026
Executive C-Suite NPS 8 Submitted Jan 2026
Finance Leader Director NPS 8 Will renew Submitted May 2026

Employer names and spend open in the full report, along with the other 21 customers.

Everything 24 customers told us about SAI360.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

29 Net Promoter Score, from 24 scored reviews
  • Promoters 11
  • Passives 9
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 10 reviews, accumulated up to each month. Category median 26 across 10 companies.

Praised

  • Expanding with More Modules
  • Healthcare GRC Expansion
  • User-Centric Growth
  • Seamless and Intuitive Software

Criticised

  • Long-term Extension Uncertainty
  • Service and Support Concerns
  • Sunken Cost Lock-in
  • Challenging User Interface

What customers say

Seamless and Intuitive Software
“The software is seamless and intuitive to use.”
User-Centric and Regulatory Driven
“The platform is very user centric and regulatory driven, scalable, and modular.”
Easy to Implement and Navigate
“It does what it promises and is easy to implement and navigate.”

Renewal intent

Plan to renew 65%
  • Will renew 13
  • Undecided 6
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 15 answers
  • Director 60% 5 answers
  • 8.4/10 Average score from customers who will renew
  • 8.2/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by SAI360 customers

Report

Customer Report - Oct 2026 Oct 2026 24 + 1

Other companies in both categories with a customer report.

See all 3,014 Data & Analytics companies →

For people who use SAI360

Do you use SAI360 at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 24 customers of SAI360 have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.