RiskSmart
RiskSmart is a Manchester, UK-based regtech company that provides an AI-supported governance, risk, and compliance (GRC) software platform designed to simplify, automate, and centralize risk management for underserved small-to-medium enterprises and mid-market organizations. The cloud-based platform removes internal data silos and replaces manual administrative tasks by integrating core modules for enterprise risk tracking, policy management, compliance oversight, internal audits, and third-party vendor risk control. To accelerate its mission of digitizing risk and compliance operations, the startup established its early market momentum by securing more than £1 million in seed funding led by NPIF - Maven Equity Finance alongside other institutional backers.
- Revenue
- $2.5M
- Employees
- 25
- Founded
- 2020
- Headquarters
- Manchester, United Kingdom
What 6 Arbolus experts think of RiskSmart
NPS scores range from 6 to 10, with most experts rating RiskSmart at 8 or higher. High-spend and mature customers indicate strong renewal intent, while pilot and lower-spend customers are less certain (several NotSure or No responses). Most implementations are at the MoreThan1Year mark, reflecting strong stickiness as well as established customer engagement. Main positive themes include ease of use for non-experts, centralized risk management, and improved governance reporting. Challenges cited are up-front configuration, feature maturity, and advanced reporting complexity.Overall Customer Sentiment: Positive
Who reviewed RiskSmart
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about RiskSmart.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 3
- Detractors 2
Cumulative NPS by month
+1 over 5 months- Nov 6
- Apr 8
- May 7
- Jul 7
- Sep 7
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 15 across 5 companies.
Praised
- Exceptional End-User Adoption
- Configurable and Intuitive Platform
- Centralized Risk Management
- Predictive Risk Intelligence
Criticised
- Integration and Feature Maturity Limitations
- Upfront Taxonomy Definition Required
- Reporting Learning Curve
- Feature Depth in Competing Legacy Systems
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 2 answers
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
Top alternatives
Most weighed by RiskSmart customers
Report
More in Data & Analytics and Workplace & Productivity
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