Schaeffler
Schaeffler is a global automotive and industrial supplier that designs and manufactures precision components and systems for powertrains, chassis, electric mobility, and industrial machinery. It serves OEMs and tier-1 suppliers in the automotive sector as well as customers in industries such as rail, aerospace, energy, and manufacturing, generating revenue through the sale of bearings, engine and transmission components, and related engineering services. The company operates worldwide with a broad manufacturing footprint and technology centers focused on efficiency and sustainability solutions.
- Manufacturing Execution & Quality
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $17.0B
- Employees
- 84,000
- Founded
- 1946
- Headquarters
- Herzogenaurach, Germany
What 5 Arbolus experts think of Schaeffler
NPS scores are skewed positively, with 60% of responses at or above 9 and the remaining in the mid-range (6–7). Renewal intent, where reported, is strong among longer-tenured clients. Most customers are in early implementation stages, but those with more experience show both higher satisfaction and intent to renew. The main theme is a positive reception that strengthens as customers move beyond the first year.Overall Customer Sentiment: Positive
Who reviewed Schaeffler
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Cumulative NPS by month
-1 over 4 months- May 9
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 7/10 Average score from customers who will renew
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