SHL Medical

shl-medical.com · Zürich (Kreis 7) / Hottingen, Switzerland

SHL Medical is a Swiss-based developer and manufacturer of advanced drug delivery systems, specializing in autoinjectors, pen injectors, and wearable injectors for pharmaceutical and biotechnology companies. It provides end-to-end services from design and engineering through manufacturing, final assembly, and packaging to support the commercialization of injectable therapies. The company generates revenue by supplying devices and related services under long-term partnerships with global pharma and biotech clients.

Revenue
$900.0M
Employees
6,000
Founded
1989
Headquarters
Zürich (Kreis 7) / Hottingen, Switzerland

What 7 Arbolus experts think of SHL Medical

NPS scores cluster at 8 or 10, indicating high satisfaction among all respondents. The majority report extended adoption with over 1 year of implementation. There is no negative or neutral sentiment recorded in the data; all experts reflect positive engagement. No respondents have provided renewal intent data to assess renewal risk directly, but observable stickiness and high NPS suggest continued loyalty.Overall Customer Sentiment: Positive

Who reviewed SHL Medical

Total customers 7 7 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 14% (1)
  • Manager 29% (2)
Other Leader C-Suite NPS 10
Data Analyst Director NPS 8
Revenue Leader C-Suite NPS 10

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Sentiment

28 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 5
  • Detractors 0

Cumulative NPS by month

+1 over 4 months
  • Feb 8
  • Jul 8
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.

Written answers and themes publish with the full report.

For people who use SHL Medical

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