Siemens Healthineers
Siemens Healthineers is a global medical technology company that develops and sells imaging systems, laboratory diagnostics, point-of-care testing, and advanced therapy solutions to hospitals, clinics, and laboratories. It also provides digital health services, enterprise services, and consulting to healthcare providers to improve clinical workflows and patient outcomes. The company generates revenue through the sale of equipment, consumables, software, and long-term service and maintenance contracts.
- Electronic Health Records
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $23.0B
- Employees
- 69,000
- Founded
- 2017
- Headquarters
- Erlangen, Germany
What 40 Arbolus experts think of Siemens Healthineers
NPS scores trend strongly positive, with average NPS around 8. Promoters (NPS 9–10) make up approximately 35% of respondents, with Users showing slightly higher NPS than Influencers. Renewal intent is high—especially among those with extended implementation (more than 1 year) and higher spend. A small minority express uncertainty or intent not to renew, often associated with pilot-stage or low-spend categories. Implementation stickiness is robust, with the majority of respondents in the 'More Than 1 Year' stage. Overall Customer Sentiment: Positive
Who reviewed Siemens Healthineers
- C-Suite 70% (28)
- Director 20% (8)
- Manager 10% (4)
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Sentiment
37 Net Promoter Score, from 40 scored reviews- Promoters 19
- Passives 17
- Detractors 4
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 37 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 38% 13 answers
- 40% 5 answers
- 33% 3 answers
- 8.8/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 7.3/10 Average score from customers not renewing
Top alternatives
Most weighed by Siemens Healthineers customers
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