SKETCH
Sketch is a digital design software company that provides a vector-based design platform used by product designers, UX/UI teams, and creative professionals to create interfaces, websites, icons, and other digital products. It generates revenue through subscription licenses for individuals and teams, offering macOS design tools along with collaboration and handoff features via its web app. The company primarily serves designers and product teams at technology companies, agencies, and enterprises worldwide.
- Product Analytics & Feedback
- Document & Digital Asset Management
- Knowledge Management & Collaboration
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 2010
- Headquarters
- The Hague, Netherlands
What 9 Arbolus experts think of SKETCH
NPS scores are strongly positive with 50% scoring 9–10, 30% scoring 7, and a minority at or below 6. Renewal intent data shows 80% confirmed intent to renew, with offboarding users contributing to lower sentiment. The majority (over 70%) are in mature usage stages (>1 year). Key data patterns include high satisfaction among long-standing customers and mild uncertainty in pilot/offboarding groups.Overall Customer Sentiment: Positive
Who reviewed SKETCH
- C-Suite 71% (6)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 2
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Dec 7
- Feb 7
- Apr 7
- May 7
- Jun 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 100% 3 answers
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
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