sketchup
SketchUp is a 3D modeling software company that provides tools for designing, visualizing, and documenting buildings, products, and other objects, primarily serving architects, engineers, construction professionals, and designers. The company generates revenue through subscriptions to its cloud-connected desktop and web applications, enterprise licensing, and related services and content libraries.
- PLM & Engineering Software
- Revenue
- $60.0M
- Employees
- 250
- Founded
- 1999
- Headquarters
- Westminster, United States of America
What 24 Arbolus experts think of sketchup
NPS data range from 6 to 10, with a significant cluster at 9 and 10, indicating a high proportion of promoters. Renewal intent where stated is mostly positive or undecided among mid/high spenders, especially those with long-term adoption or influencer roles. Over 80% report 'More Than 1 Year' implementation, demonstrating strong stickiness. Themes include conversion of pilots to long-term use among professionals. Overall Customer Sentiment: Positive
Who reviewed sketchup
- C-Suite 50% (12)
- Director 23% (6)
- Manager 27% (6)
Employer names and spend open once the report publishes.
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Sentiment
54 Net Promoter Score, from 24 scored reviews- Promoters 16
- Passives 5
- Detractors 3
Cumulative NPS by month
+1 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 23 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 67% 3 answers
- 50% 2 answers
- 100% 1 answer
- 9.3/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
Top alternatives
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