LUMION
Lumion is a Spanish IT services and consulting firm that designs, implements, and manages technology solutions for businesses, with a focus on cloud infrastructure, cybersecurity, and managed services. The company helps clients modernize their IT environments, improve security, and maintain critical systems through project-based consulting and ongoing support contracts. Its customers are primarily mid-sized and large organizations across various industries in Spain and other Spanish-speaking markets.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 60
- Founded
- 2013
- Headquarters
- Madridanos, Spain
What 13 Arbolus experts think of LUMION
NPS scores for Lumion span 6 to 10, with the majority at 8 or above, highlighting generally high user satisfaction. Renewal intent is positive, especially among established users, although some influencers in early adoption phases express uncertainty or negative intent. Most users are in the more-than-one-year implementation stage, indicating strong stickiness. Expert themes consistently reference rendering quality, user accessibility, and integration into project workflows as positives, with complexity and retraining costs as occasional concerns.Overall Customer Sentiment: Positive
Who reviewed LUMION
- C-Suite 75% (10)
- Director 8% (1)
- Manager 17% (2)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about LUMION.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
23 Net Promoter Score, from 13 scored reviews- Promoters 5
- Passives 6
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Nov 9
- May 9
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 23 across 1 companies.
Praised
- Workflow Integration
- Rendering Quality and Professional Output
- Ease of Use and User Experience
- Workflow Productivity Expansion
Criticised
- Vendor Product Roadmap
- AI-Powered Competitors
- Migration Risk
- Complexity for Non-Technical Users
What customers say
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 50% 6 answers
- 0% 1 answer
- 8.7/10 Average score from customers who will renew
- 8.7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Report
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