Maintel
Maintel is a UK-based provider of managed communications, cloud, and network services, helping enterprises and public sector organizations design, implement, and operate unified communications, contact center, connectivity, and security solutions. It generates revenue through recurring managed service contracts, professional services, and technology resale partnerships with major vendors.
- Managed IT & Cloud Services
- Communications & Meetings
- Cybersecurity Services
- Revenue
- $160.0M
- Employees
- 550
- Founded
- 1991
- Headquarters
- Londonderry County Borough, United Kingdom
What 7 Arbolus experts think of Maintel
NPS distribution is skewed towards moderate to positive: two scores at 9, two at 8, one at 6, and one at 5. Renewal intent is strong among lower and mid spenders, but high spenders are divided (one intends to renew, one does not). Stickiness is high, as 66% of customers report implementation for more than a year, with only one in offboarding/pilot stage. The dominant sentiment themes are sustained value perception for active users and a split among top spenders regarding future commitment.Overall Customer Sentiment: Positive
Who reviewed Maintel
- C-Suite 83% (6)
- Director 17% (1)
Employer names and spend open once the report publishes.
Tell us when the Maintel report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 5/10 Average score from customers not renewing
More in IT Infrastructure & Cloud and Security & Compliance
Other companies in both categories with a customer report.
For people who use Maintel
Do you use Maintel at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 7 customers of Maintel have already contributed
Takes a few minutes. Your identity stays anonymous.