SKM Systems Analysis, Inc.
SKM Systems Analysis, Inc. develops and sells electrical power system analysis and design software used by engineers, utilities, industrial facilities, and consultants to model, analyze, and document power distribution systems. Its products support functions such as short-circuit analysis, load flow, arc flash studies, protection coordination, and equipment evaluation, typically licensed on a per-seat or enterprise basis with maintenance and support contracts.
- PLM & Engineering Software
- Revenue
- $15.0M
- Employees
- 70
- Founded
- 1972
- Headquarters
- Anaheim, United States of America
What 10 Arbolus experts think of SKM Systems Analysis, Inc.
NPS scores across the sample are high, with a concentration in the 7–10 range and multiple promoters (scores of 9 and 10) among both User and Influencer roles. Renewal intent is documented as positive among high spenders and long-term users, while a subset of lower spend or new customers expresses uncertainty. Stickiness is strong, with 90% of respondents reporting implementation periods over one year and continued active use, suggesting high organizational embedding. The sentiment data highlight themes of satisfaction with value delivered and reliability in professional settings.Overall Customer Sentiment: Positive
Who reviewed SKM Systems Analysis, Inc.
- C-Suite 80% (8)
- Director 10% (1)
- Manager 10% (1)
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Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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