Skydio

skydio.com · San Mateo, United States of America

Skydio is a U.S.-based manufacturer of autonomous drones that uses computer vision and AI to enable obstacle avoidance, automated flight, and data capture for enterprise, public sector, and consumer use cases. The company sells hardware, software, and related services for applications such as infrastructure inspection, public safety, and defense. It generates revenue through drone and dock sales, software licenses, and support and training services.

  • IoT & Edge Platforms
  • Defense & Military Software
  • Asset Performance Management
Revenue
$180.0M
Employees
650
Founded
2014
Headquarters
San Mateo, United States of America

What 12 Arbolus experts think of Skydio

NPS distribution is skewed positively, with 67% of responses at 8 or above and 33% at 4. Renewal intent shows 50% committed to renewal, 33% uncertain, and 17% declining renewal, particularly in pilot stages. Stickiness reflects 33% with over 1 year of implementation, 17% less than a year, and 50% in pilots. High spenders and long-term users display stronger sentiment and renewal confidence, while pilots carry uncertainty. Overall Customer Sentiment: Positive

Who reviewed Skydio

Total customers 12 12 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 67% (8)
  • Director 17% (2)
  • Manager 17% (2)
Engineering Executive Director NPS 9 Will renew
Operations Leader C-Suite NPS 9 Will renew
Operations Generalist Manager NPS 3 Not renewing

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Sentiment

16 Net Promoter Score, from 12 scored reviews
  • Promoters 6
  • Passives 2
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 7
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 38%
  • Will renew 3
  • Undecided 1
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 50% 2 answers
  • Manager 0% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 4.5/10 Average score from customers not renewing

For people who use Skydio

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