SG Analytics

Pune, India

SG Analytics is a research and analytics services firm that provides data analytics, investment and market research, and business intelligence solutions to enterprises, financial institutions, and consulting firms. The company typically works on a project and managed-services basis, helping clients with data-driven decision making, customer and market insights, and operational reporting. Its revenue comes from recurring research engagements, analytics projects, and outsourced insight and reporting services.

  • Business Intelligence & Dashboards
  • IT Consulting & Implementation
Revenue
$45.0M
Employees
1,200
Founded
2007
Headquarters
Pune, India

What 9 Arbolus experts think of SG Analytics

NPS scores are predominantly positive, with 87.5% of responses in the 8 range, highlighting satisfaction among key influencers. A single user response shows an NPS of 5. Renewal intent is largely uncertain (75% not sure), and only 12.5% have declared a negative intent. Stickiness is high for Influencer roles (all reporting over 1 year), but adoption among Users remains at pilot stage. Key theme: long-term usage among Influencers with generally favorable sentiment, yet renewal uncertainty persists.Overall Customer Sentiment: Neutral

Who reviewed SG Analytics

Total customers 9 8 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 78% (7)
  • Director 22% (2)
Operations Leader C-Suite NPS 8 Undecided
Revenue Leader Director NPS 9 Will renew
Revenue Leader C-Suite NPS 6

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Sentiment

11 Net Promoter Score, from 9 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+0 over 5 months
  • Apr 8
  • Dec 8
  • Jan 8
  • Jul 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 13%
  • Will renew 1
  • Undecided 7
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 6 answers
  • Director 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 8.1/10 Average score from undecided customers

For people who use SG Analytics

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