SiliconExpert

siliconexpert.com · Framingham, United States of America

SiliconExpert provides electronic components data and intelligence, offering a database of parts, lifecycle status, compliance information, and supply chain risk insights to electronics manufacturers, OEMs, and distributors. Its platform and APIs help engineering, procurement, and supply chain teams select components, manage obsolescence, and mitigate sourcing and compliance risks. The company generates revenue through subscriptions, data services, and enterprise integrations.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
  • IT Consulting & Implementation
Revenue
$65.0M
Employees
350
Founded
2000
Headquarters
Framingham, United States of America

What 5 Arbolus experts think of SiliconExpert

NPS scores spread from 7 to 10, with a mean above industry baseline. High spenders all indicate positive renewal intent. The large majority (>80%) are in long-term, post-implementation stages, demonstrating strong stickiness. Themes include high satisfaction among procurement and PLM users, with only isolated uncertainty in renewal at lower spend levels and non-decision maker roles.Overall Customer Sentiment: Positive

Who reviewed SiliconExpert

Total customers 5 4 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Manager 20% (1)
Founder C-Suite NPS 7 Undecided
Operations Leader C-Suite NPS 8 Will renew
Not specified C-Suite NPS 10 Not renewing

Employer names and spend open once the report publishes.

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Apr 9
  • May 9
  • Jul 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • 8.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 10/10 Average score from customers not renewing

For people who use SiliconExpert

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