Arbolus Intelligence

SingleStore

memsql.com · San Francisco, United States of America

SingleStore is a database technology company that provides a distributed SQL database designed for real-time analytics and operational workloads on a single platform. Its cloud and on-premises offerings serve enterprises that need to ingest, process, and analyze large volumes of data with low latency, and it generates revenue through subscriptions to its managed cloud service and software licenses with support. Originally launched as MemSQL, the company rebranded to SingleStore to reflect its broader unified data platform capabilities.

  • Database & Data Storage
  • Cloud Infrastructure & Hosting
Listed in
Revenue
$120.0M
Employees
600
Founded
2011
Headquarters
San Francisco, United States of America

What 8 Arbolus experts think of SingleStore

NPS scores are predominantly high, with multiple scores of 9 and a cluster at 7. Renewal intent aligns with higher spenders (Influencers), showing a clear 'Yes,' while lower spenders and Users express more uncertainty. Stickiness is strong with most experts indicating use beyond 1 year. Expert themes highlight real-time data performance, AI-readiness, and architecture simplicity as positives, offset by migration effort and cost for lower-volume needs. Overall Customer Sentiment: Positive

Who reviewed SingleStore

Total customers 8 8 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 29% (2)
  • Manager 29% (2)
Product Leader Director NPS 7 Undecided Submitted Aug 2024
Executive Not specified NPS 9 Will renew Submitted Jun 2025
Product Leader C-Suite NPS 9 Will renew Submitted Jul 2026

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about SingleStore.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

50 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Jun 8
  • Jul 8
  • Dec 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 51 across 4 companies.

Praised

  • Unified Architecture for Mixed Workloads
  • Real-Time Analytical Performance
  • GenAI and AI Platform Readiness
  • Expansion of AI and Vector Capabilities

Criticised

  • Cost Concerns for Smaller Workloads
  • Migration and Integration Complexity
  • Ecosystem Limitations
  • AI-Native Competitor Risk

What customers say

Unified Architecture for Mixed Workloads
“SingleStore provides a unified platform that supports transactional, analytical, and vector workloads, which can help simplify architecture and reduce data latency.”
Real-Time Analytical Performance
“I would recommend SingleStore when an organization needs high-performance real-time data processing, analytics, and AI applications and wants to reduce the complexity of maintaining separate systems for operational and analytical workloads.”
GenAI and AI Platform Readiness
“SingleStore is especially useful for applications requiring vector search, RAG, or fast access to frequently changing enterprise data, supporting modern AI and GenAI workloads.”

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 0% 2 answers
  • Not specified 100% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

Most weighed by SingleStore customers

Report

Customer Report - Sep 2026 Sep 2026 8 + 0

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