Sisense

sisense.com · New York City, United States of America

Sisense provides a business intelligence and analytics platform that allows organizations to embed interactive dashboards and data visualizations into their products and internal workflows. Its software connects to multiple data sources, models and prepares data, and delivers analytics to business users and developers via web, cloud, and embedded interfaces. Sisense generates revenue through subscriptions to its cloud-based and on-premise analytics platform and related professional services.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$120.0M
Employees
700
Founded
2004
Headquarters
New York City, United States of America

What 5 Arbolus experts think of Sisense

NPS scores are distributed as follows: 40% of respondents score 9–10 (Promoters), 40% score 7 (Passives), and 20% score 5 (Detractors). Renewal intent is positive among 50% of Influencers, with the other 50% unsure, while Users provided no renewal data. Stickiness is highest among Users with over one year of implementation (40%). The key theme is increasing satisfaction and stickiness with longer adoption.Overall Customer Sentiment: Positive

Who reviewed Sisense

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 25% (1)
  • Director 25% (1)
  • Manager 50% (3)
Data Analyst Not specified NPS 7
Data Analyst Director NPS 10
Data Leader C-Suite NPS 10 Will renew

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-2 over 4 months
  • May 10
  • Jun 9
  • Jul 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Manager 0% 1 answer
  • 10/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers

For people who use Sisense

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