SIMULATIONS PLUS

simulations-plus.com · Lancaster, United States of America

Simulations Plus develops and sells modeling and simulation software used by pharmaceutical, biotechnology, and chemical companies to support drug discovery, formulation, and regulatory submissions, along with related consulting and training services. Its platforms help scientists predict absorption, distribution, metabolism, excretion, and toxicity (ADMET) properties and optimize clinical trial and dosing strategies. The company generates revenue through software licenses, SaaS subscriptions, and scientific consulting engagements.

  • PLM & Engineering Software
  • IT Consulting & Implementation
Revenue
$60.0M
Employees
200
Founded
1996
Headquarters
Lancaster, United States of America

What 8 Arbolus experts think of SIMULATIONS PLUS

NPS distribution highlights are strong, with 67% of responses at 9 or 10, and the remaining scores at 7, 6, and 8, indicating overall positive sentiment. Renewal intent is clear among high spenders and long-term users, with two experts confirming intent to renew and only one expressing uncertainty in mid spend bracket. Stickiness is high: 67% have implementation durations of more than one year, suggesting deep adoption, while one is in the pilot stage. The key sentiment themes are high satisfaction in established accounts and slightly lower confidence among recent or mid-tier adopters.Overall Customer Sentiment: Positive

Who reviewed SIMULATIONS PLUS

Total customers 8 5 current · 3 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 38% (3)
  • Director 62% (5)
Not specified Director NPS 7
Strategy Leader C-Suite NPS 6
Generalist Partner C-Suite NPS 7

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Sentiment

12 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+1 over 3 months
  • Jan 7
  • Apr 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 67% 3 answers
  • 9.5/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers

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