SIMULATIONS PLUS
Simulations Plus develops and sells modeling and simulation software used by pharmaceutical, biotechnology, and chemical companies to support drug discovery, formulation, and regulatory submissions, along with related consulting and training services. Its platforms help scientists predict absorption, distribution, metabolism, excretion, and toxicity (ADMET) properties and optimize clinical trial and dosing strategies. The company generates revenue through software licenses, SaaS subscriptions, and scientific consulting engagements.
- PLM & Engineering Software
- IT Consulting & Implementation
- Revenue
- $60.0M
- Employees
- 200
- Founded
- 1996
- Headquarters
- Lancaster, United States of America
What 8 Arbolus experts think of SIMULATIONS PLUS
NPS distribution highlights are strong, with 67% of responses at 9 or 10, and the remaining scores at 7, 6, and 8, indicating overall positive sentiment. Renewal intent is clear among high spenders and long-term users, with two experts confirming intent to renew and only one expressing uncertainty in mid spend bracket. Stickiness is high: 67% have implementation durations of more than one year, suggesting deep adoption, while one is in the pilot stage. The key sentiment themes are high satisfaction in established accounts and slightly lower confidence among recent or mid-tier adopters.Overall Customer Sentiment: Positive
Who reviewed SIMULATIONS PLUS
- C-Suite 38% (3)
- Director 62% (5)
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Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 3
- Detractors 2
Cumulative NPS by month
+1 over 3 months- Jan 7
- Apr 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 67% 3 answers
- 9.5/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
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