Shipwell
Shipwell provides a cloud-based transportation management platform that helps shippers, 3PLs, and carriers plan, execute, and track freight shipments across modes. Its software combines rate management, load tendering, real-time visibility, and analytics to optimize logistics operations and reduce transportation costs. The company generates revenue through subscriptions to its SaaS platform and related logistics services.
- Transportation & Fleet Management
- Supply Chain Visibility & Logistics Software
- Business Intelligence & Dashboards
- Revenue
- $25.0M
- Employees
- 160
- Founded
- 2016
- Headquarters
- Austin, United States of America
What 6 Arbolus experts think of Shipwell
NPS scores are strongly positive, with two 9s, one 10, one 8, one 7, and one lower at 5. Renewal intent, where disclosed, is unanimously positive. The majority of experts have been actively using the platform for more than one year, signaling established stickiness. Key quantitative themes include enduring satisfaction among high spenders and a trend of successful long-term adoption. Overall Customer Sentiment: Positive
Who reviewed Shipwell
- C-Suite 83% (5)
- Director 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Cumulative NPS by month
-2 over 5 months- May 10
- Mar 9
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
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