Sixt SE

sixt.com · Pullach im Isartal, Germany

Sixt SE is a global mobility services provider offering car rental, car sharing, ride-hailing brokerage, and vehicle subscription products to consumer and corporate customers. The company operates a large owned and leased vehicle fleet across airport and city locations as well as via digital channels, generating revenue through short- and long-term rentals, subscription fees, and related mobility services. Sixt also provides fleet management and corporate mobility solutions for business clients.

Revenue
$3.8B
Employees
9,000
Founded
1912
Headquarters
Pullach im Isartal, Germany

What 5 Arbolus experts think of Sixt SE

NPS scores are consistently high, with three responses at 9 or 10 and only one at 6. Renewal intent is strong: of the respondents with clear renewal data, 100% of high spenders intend to renew. Stickiness is robust, with 80% indicating more than 1 year of implementation and no signals of recent churn. Key themes include long-term satisfaction, high value for large accounts, and robust adoption.Overall Customer Sentiment: Positive

Who reviewed Sixt SE

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 100% (5)
Revenue Leader C-Suite NPS 9
Revenue Leader C-Suite NPS 10
Operations Manager C-Suite NPS 7

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Cumulative NPS by month

+1 over 5 months
  • Mar 7
  • Apr 6
  • Jun 7
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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