Solenis
Solenis is a global specialty chemicals company that provides process, water treatment, and functional additives to industries such as pulp and paper, oil and gas, mining, power, and municipal water treatment. It helps industrial and institutional customers improve water and resource efficiency, enhance product quality, and maintain equipment reliability through a combination of chemistries, monitoring and control systems, and technical services. The company generates revenue by manufacturing and supplying these chemical products and related services under long-term and recurring supply relationships.
- Revenue
- $4.5B
- Employees
- 7,000
- Founded
- 1907
- Headquarters
- Wilmington Manor, United States of America
What 6 Arbolus experts think of Solenis
NPS scores are highly positive, with 67% of responses at 8–10 and a single detractor at 6. Renewal intent is strongest where implementation exceeds 1 year, with the only explicit 'Yes' commitment from a high spender. Stickiness is notable: 57% of responses are from mature deployments (>1 year). Pilot users and recent adopters are more tentative in satisfaction and renewal plans. The key theme is high satisfaction among established, high-value clients.Overall Customer Sentiment: Positive
Who reviewed Solenis
- C-Suite 33% (2)
- Director 67% (4)
Employer names and spend open once the report publishes.
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
+2 over 4 months- May 6
- Jun 7
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 7.5/10 Average score from undecided customers
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