Sonepar
Sonepar is a global B2B distributor of electrical products, solutions, and related services serving electrical contractors, industrial companies, utilities, and other professional customers. It offers a broad portfolio of electrical equipment, automation and control products, lighting, and energy management solutions through a network of branches and digital channels. The company generates revenue through wholesale distribution, value-added services, and logistics for manufacturers and professional buyers.
- Revenue
- $33.0B
- Employees
- 45,000
- Founded
- 1969
- Headquarters
- Paris, France
What 10 Arbolus experts think of Sonepar
NPS scores show a cluster in the upper range: over 80% of responses are 8 or above, indicating generally positive sentiment. Renewal intent is strongly positive where shared, particularly in high spend or influencer roles. Stickiness is evidenced by over 85% indicating implementation for more than one year, with only one Not Sure response. Key themes include reliability, sustained satisfaction, and perceived long-term value.Overall Customer Sentiment: Positive
Who reviewed Sonepar
- C-Suite 80% (8)
- Director 10% (1)
- Manager 10% (1)
Employer names and spend open once the report publishes.
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Sentiment
60 Net Promoter Score, from 10 scored reviews- Promoters 7
- Passives 2
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 8/10 Average score from customers who will renew
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