SIGNOZ
SigNoz is an open-source observability platform that provides application performance monitoring, distributed tracing, and metrics visualization for engineering and DevOps teams. The company offers a self-hosted and cloud-based solution that helps organizations monitor microservices, troubleshoot performance issues, and analyze logs using a single interface. It generates revenue through hosted SaaS plans, enterprise features, and support for production deployments.
- Observability & Monitoring
- Cloud Infrastructure & Hosting
- MLOps & ML Platforms
- Revenue
- $3.5M
- Employees
- 45
- Founded
- 2020
- Headquarters
- India
What 5 Arbolus experts think of SIGNOZ
NPS scores are strong overall, with 60% of respondents scoring 9 and 40% scoring 6. Renewal intent is mixed, including both clear affirmatives and a documented no. Stickiness is split between newer (Less than 1 year, 60%) and more mature deployments (More than 1 year, 40%). Positive themes include seamless OpenTelemetry integration, tangible cost savings, and better visibility across distributed systems. Key concerns involve operational overhead, support limitations, and feature gaps (notably AI-driven analytics and retention flexibility).Overall Customer Sentiment: Positive
Who reviewed SIGNOZ
- C-Suite 75% (4)
- Manager 25% (1)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about SIGNOZ.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 0
- Detractors 2
Cumulative NPS by month
-1 over 3 months- May 9
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 35 across 3 companies.
Praised
- Seamless OpenTelemetry Fit
- Unified Troubleshooting
- Cost Savings Through Open Source
- Enhanced Support for Community
Criticised
- Limited Default Retention
- Support Model Concerns
- Operational Overhead
- Operational Churn Risk
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by SIGNOZ customers
Report
More in Data & Analytics and IT Infrastructure & Cloud
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