Solotech Inc.

solotech.com · Canada

Solotech Inc. is a technology and services company that designs, integrates, and operates audio, video, lighting, and IT systems for live events, entertainment venues, corporate environments, and public institutions. It generates revenue through systems integration projects, equipment sales, and managed services, as well as providing production services and rentals for concerts, tours, and large-scale events. The company serves clients in sectors such as entertainment, sports, corporate, government, and education across North America and internationally.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$550.0M
Employees
2,000
Founded
1977
Headquarters
Canada

What 7 Arbolus experts think of Solotech Inc.

NPS scores are high, with 71% of the pool providing scores of 8 or above. Renewal intent is positive in 67% of reportable cases, with most customers having an implementation history of more than one year—a key factor in satisfaction. The few uncertain renewal intentions are matched by mid-range NPS scores. Key drivers of sentiment are the long-term use of the product and consistently high levels of satisfaction among high spenders.Overall Customer Sentiment: Positive

Who reviewed Solotech Inc.

Total customers 7 7 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Manager 29% (2)
Revenue Partner C-Suite NPS 7 Will renew
Marketing Leader C-Suite NPS 8 Undecided
Operations Manager C-Suite NPS 5 Undecided

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Sentiment

0 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+0 over 3 months
  • Jan 7
  • Apr 8
  • Aug 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • 6/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers

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