SSI Schäfer
SSI Schäfer is a global provider of intralogistics solutions, designing and supplying storage, materials handling, and automated warehouse systems for industries such as retail, e‑commerce, manufacturing, and logistics service providers. The company offers racking and shelving, containers, conveyors, shuttle and AS/RS systems, and warehouse management software, along with planning, implementation, and lifecycle services. It generates revenue through the sale of equipment and software as well as engineering, integration, and maintenance services for distribution centers and warehouses worldwide.
- Warehouse Management
- Manufacturing Execution & Quality
- IT Consulting & Implementation
- Revenue
- $2.5B
- Employees
- 10,000
- Founded
- 1937
- Headquarters
- Neunkirchen, Germany
What 13 Arbolus experts think of SSI Schäfer
Most customers are satisfied, with NPS clustering at 7–10; renewal intent is uniformly high among those indicating. The majority of deployments are mature, with over 70% in place for more than one year. Positive themes include sustained value, integration, and expansion potential. Only one respondent expressed uncertainty on renewal, with a lower NPS. Overall Customer Sentiment: Positive
Who reviewed SSI Schäfer
- C-Suite 54% (7)
- Director 46% (6)
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Sentiment
23 Net Promoter Score, from 13 scored reviews- Promoters 5
- Passives 6
- Detractors 2
Cumulative NPS by month
-1 over 5 months- Jan 9
- Apr 8
- May 8
- Jul 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 88%Plan to renew, by seniority
- 75% 4 answers
- 100% 4 answers
- 7.7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
Top alternatives
Most weighed by SSI Schäfer customers
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