STORD

stord.com · Atlanta, United States of America

Stord is a cloud supply chain and logistics technology company that provides warehousing, fulfillment, and freight services through a software platform and integrated physical network for mid-market and enterprise brands. Its platform helps ecommerce and omnichannel merchants manage inventory, orders, and transportation across third-party warehouses and carriers. The company generates revenue through logistics services and software subscriptions or usage-based fees.

  • Warehouse Management
  • Transportation & Fleet Management
  • E-commerce Platforms & Storefronts
Revenue
$90.0M
Employees
450
Founded
2015
Headquarters
Atlanta, United States of America

What 7 Arbolus experts think of STORD

NPS scores are broadly positive, with 38% of respondents rating 9 or 10 and only one Promoter scoring 10 with renewal intent confirmed. Two- thirds of Influencers are satisfied (NPS >=8) and demonstrate higher stickiness, while Users report moderate scores and are less likely to have completed full implementation. Renewal intent is strongly positive among high spenders but uncertain in some cases, suggesting a mix of proactive and cautious sentiment. Overall stickiness is highest among those implemented for more than one year, with pilot and new users exhibiting lower commitment.Overall Customer Sentiment: Positive

Who reviewed STORD

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 14% (1)
  • Manager 14% (1)
Strategy Leader C-Suite NPS 7 Undecided
Revenue Leader C-Suite NPS 10 Undecided
Marketing Leader C-Suite NPS 8 Undecided

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Sentiment

28 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 8.3/10 Average score from undecided customers

For people who use STORD

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